Tap to pay with your phone

Yous can employ your phone to pay for goods or services with Google Wallet.

Where you tin use Google Wallet

Important: Near field communication (NFC) must be turned on to make contactless payments. To turn on NFC, bank check your phone settings app.

You tin pay with Google Wallet wherever you lot find either the contactless or Google Pay symbols. Find them on the payment terminal screen or on the greenbacks register at checkout.

Google Pay

Terminal logo

Google Pay symbol

Contactless symbol

Check your tap to pay gear up

Set upward a payment method for contactless transactions

To ready up contactless payments, add one or more than payment methods to Google Wallet.

  1. Open the Google Wallet app .
  2. At the top, tap the card you want to use. Yous may need to swipe to find it.
  3. Check the message higher up your card:

Pay in a store

Step 1: Wake upwards & unlock your phone

Plow on your screen, and then unlock your telephone. You don't need to open the Google Wallet app.

Tip: In most countries or regions, smaller transactions don't require you to unlock your telephone.

Stride two: Hold the back of your phone close to the payment reader for a few seconds

When you're done paying, a blueish check mark appears on the screen.

If the check mark isn't on your screen:

  • Try to concord your telephone in a dissimilar style. Your NFC antenna could be near the top or lesser of your device.
  • Concur your phone closer to the payment reader.
  • Hold your telephone to the payment reader for a few extra seconds.

If there's a check mark just the cashier says that the payment didn't piece of work:

  • Double check that the shop accepts mobile payments.
  • Contact your bank. There may be an issue with your menu and your banking company may have declined the transaction. If the transaction is declined, you aren't charged.

How to tap to pay

Animation of a mobile device that is held above a payment reader to make a contactless payment

Step 3: If prompted, follow the on-screen instructions

Some stores enquire for a PIN or signature. If you're asked, follow the steps on the screen.

  • Debit cards: Enter the PIN that you lot ready with your bank. This PIN is different from the one you use to unlock your device.
  • Credit cards: For larger transactions, sign the receipt or the on-screen signature box.

Use a different payment method

To pay with a different card, you can change your default payment method.

Return something you bought in a store

  1. Bring your receipt and detail to the store.
  2. If asked to swipe your card, hold the back of your phone to the contactless payment terminal.

For some returns, y'all might have to provide the last iv digits of your virtual account number:

  1. Open the Google Wallet app.
  2. At the peak, tap the card y'all used for the purchase. To find information technology, yous may need to swipe from correct to left.
  3. Tap Details and then  Virtual account number.

The retailer should tell you lot when to wait your refund.

Related resources

  • Fix problems with tap to pay transactions
  • Find supported payment methods for contactless payments

Was this helpful?

How tin can nosotros improve information technology?